⚖️ Responsible Gaming Policy

Complete Guide to Responsible Gaming
at l44app

Play for fun, protect yourself from addiction — l44app is here with you for a safe and healthy gaming experience.

Why is responsible gaming important?


Online gaming is a great source of entertainment — but it is not equally suitable for everyone.

l44app believes that genuine entertainment is only possible when a player plays consciously and in a controlled manner. Responsible gaming on our platform is not just a policy — it is our core philosophy.

To earn the trust of players across Bangladesh, we are committed to ensuring that every one of our users enjoys gaming in a safe, transparent, and controlled environment. Play for fun — never under pressure, never beyond the limits of what you can afford to lose.

Our responsible gaming programme includes: setting deposit limits, time-out options, self-exclusion, and 24/7 live chat support in Bengali. On this page you can learn how to use these tools to keep yourself protected.

21+

For 21+ only

To open an account at l44app and take part in any form of betting or gaming, you must be at least 21 years old.

Important: Gaming is not a source of income — it is entertainment only. Never play with money needed for essential living expenses.

Our protection tools and features


l44app gives you these powerful tools to stay in control of your gaming experience.

Deposit Limit

You can set a maximum cap on how much money you deposit each day, each week, or each month. Once set, this limit takes effect immediately, and to increase it you must wait out a 72-hour cooling-off period.

Time-Out

If you feel you need a short break, take a time-out ranging from 24 hours to 6 weeks. During this period, logging into your account or placing bets will be completely blocked, but any balance you have deposited can still be withdrawn.

Self-Exclusion

If gaming has become a serious problem, you can activate a lasting self-exclusion for anywhere from 6 months to 5 years. Once this option is activated, there is no way to reopen the account before the period ends.

Age Verification (21+)

Age verification is mandatory when registering at l44app. Only Bangladeshi citizens aged 21 or older can open an account. To protect minors, we follow a national identity card verification process.

Betting Limit

Set an upper limit on how much you bet in each session or within a set time interval. If you exceed this limit, the system will automatically alert you and will not accept the bet.

24/7 Live Support

To help with problem gambling, our skilled support team is available 7 days a week, 24 hours a day via live chat in Bengali. If you notice signs of addiction, do not delay — contact us now.

Core principles of responsible gaming


Following these simple guidelines will keep gaming enjoyable at all times.

Remember: Gaming is for entertainment, not a guaranteed path to financial gain. Winning or losing in any game is entirely random.

  • Set a budget: Decide before you play how much you will spend and stick strictly to that limit. Do not place larger bets in an attempt to recover money you have lost.
  • Stick to a time limit: Set a time limit before each session. Spending too long playing reduces focus and increases the chance of making poor decisions.
  • Do not play on emotion: Avoid gaming when you are stressed, frustrated, or overly excited. Play with a calm and clear head.
  • Never play with borrowed money: Under no circumstances should you game with borrowed or loaned money. Only use your own surplus funds.
  • Take breaks: Take at least a 10-15 minute break every hour. Playing for long stretches without a break affects your ability to make decisions.
  • Talk to family and friends: Speak openly with loved ones about your gaming habits. They are often the first to notice signs of a problem.
Ask yourself

Do I have a gambling problem?

If more than two of the questions below are answered with "yes", consider seeking help:

  • Am I spending more than my budget on gaming?
  • Am I placing larger bets to try to recover money I have lost?
  • Is gaming harming my work, family, or sleep?
  • Do I feel uncomfortable or restless when I try to stop gaming?
  • Am I hiding my gaming from family or friends?
  • Has gaming put me under financial pressure?

How deposit limits and time-outs work


The most effective way to stay in control of your gaming is to set limits in advance.

Deposit Limit — Details

At l44app you can set three types of deposit limits:

  • Daily limit: The maximum amount you can deposit each day.
  • Weekly limit: The total amount that can be deposited in a week.
  • Monthly limit: The maximum deposit cap for the entire month.

Lowering a limit takes effect immediately. To increase it, you must wait 72 hours — this rule protects you from depositing more money on impulse. The minimum deposit at l44app is just ৳100 and deposits can be made via bKash, Nagad, Rocket, and bank transfer.

Time-Out and Self-Exclusion

Taking a break from time to time keeps gaming healthy. l44app offers two options:

  • Short-term time-out: Account temporarily closed for 24 hours to 6 weeks.
  • Long-term self-exclusion: A lasting break of 6 months to 5 years.
  • Permanent closure: You can apply to have your account closed for good.

To activate any of these options, contact our live chat support or submit a request directly from your account settings. Once self-exclusion is in effect, it cannot be cancelled before the period ends.

Protecting minors


Keeping children and young people away from gaming is our highest priority.

Advice for parents

Take the steps below to keep underage members of your household away from online gaming.

  • Enable parental controls on devices and browsers.
  • Keep your account password secure and private.
  • Make your children aware of the risks of online gaming.

To create an account at l44app, the user must be at least 21 years old. Age verification is mandatory during registration, and for accounts where there is doubt we reserve the right to verify identity through a national identity card.

If you suspect that an underage person has opened an account on our platform, notify our support team immediately. We will act quickly and cancel the account in question.

Parents, please be aware: If your child shows interest in online gaming or betting platforms, have an open conversation with them. Early action is the most effective protection.

If someone else has access to the family computer or mobile phone, remember to log out of your l44app account after each session. Avoid using the "Remember me" or "Save login" options.

Responsible gaming FAQ


Find answers to common questions here.

After logging into your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits. If you run into any issues, contact our 24/7 live chat for assistance.

No, your account balance remains safe even after self-exclusion is activated. To request a withdrawal of your deposited funds, contact our support team. The minimum withdrawal is ৳500 and the process is usually completed within 1 hour.

For short-term time-outs, the account is reactivated automatically once the period ends. However, for long-term self-exclusion, even after the period ends you will need to make a conscious request to reactivate. This extra step ensures that the decision to return is a considered one.

Start by having an open, non-judgmental conversation with them. Let the l44app support team know — we can place restrictions on the relevant account. For professional mental health support, contact a nearby hospital or mental health centre in Bangladesh.

No. The minimum age to participate at l44app is 21. Anyone who is 18 or 20 years old cannot create an account or play on our platform. If an issue is found during the age verification process, the account will be closed immediately.

l44app's responsible gaming team is available around the clock. Our support channels: 24/7 live chat in Bengali and email at ([email protected]). We provide direct assistance with setting deposit limits, time-outs, and the self-exclusion process.

Enjoy the best games at l44app safely

Play responsibly — cricket betting, slots, and live casino are waiting for you.

Support and contact


Do not face gaming problems alone — we are always here for you.

Live Chat Support

Talk to our responsible gaming specialists via live chat in Bengali, 24 hours a day, 7 days a week. Your matter will be kept completely confidential.

Contact by email

Email us for any responsible gaming related requests:

[email protected]

We usually respond within 24 hours.

Return to homepage

Visit the l44app homepage for more information or check our FAQ section.

Go to homepage